THE ATELIER TIMELINE
House of Arella pieces are meticulously crafted luxury leather goods and fine jewelry. As a small, highly specialized artisan atelier, we process and package all standard orders within three business days.
EXPEDITED DELIVERY & THE TIMELINE
If you require your pieces urgently or want to request expedited shipping via FedEx, please contact our team before finalizing your purchase. We will do our absolute best to accommodate your requested timeline based on current atelier production schedules.
INTERNATIONAL ORDERS
We welcome patrons from around the world. Due to the high value and custom logistics required for global transit,international clients must contact our studio prior to purchasing. We will provide a tailored shipping quote and arrange secure transport for your pieces.
DELIVERY & COURIER NETWORK
We offer FedEx shipping on all our leather goods and fine jewelry to ensure a secure transit. Every package is fully insured for its exact value from the moment it leaves our hands until it reaches yours.
SECURE DELIVERY REQUIREMENTS
Due to the premium nature and high value of House of Arella creations, a direct signature is strictly required upon delivery for every single product. Packages cannot be left unattended, released without a signature, or redirected to alternative addresses mid-transit. Please plan your delivery timing accordingly to ensure someone is available to sign for your parcel.
SHIPMENT RESPONSIBILITY & TERMS
Please note that House of Arella is not responsible for any lost or stolen products following shipment from House of Arella to the delivery address provided by you. Once the courier confirms delivery to your specified address, ownership and liability for the physical items transfer entirely to the client. We highly recommend reviewing your shipping address for absolute accuracy before completing your order.